STS

The Socio - Technical Systems approach optimizes the design of organizations to provide complementary interdependencies between business technologies and the people who control them. Based on years of development in very successful organizations, Operations Improvement US offers a mature process that:

1. Diagrammatically creates a map of the business process with special emphasis on conversion steps
   
   
2. Determines what variances occur within each step
   
   
3. Identifies where those variances are discovered
   
   
4. Identifies who and what action controls each variance
   
   
5. Identifies and verifies causes and effects of each variance
   
   
6. Creates an operating philosophy to create a context for improved organizational design
   
   
7. Involves those whose expertise is needed to create the designs
   
   
8. Shares past designs that have resulted in consistently making the correct business decisions in the quickest manner
   
   
9. Develops information, skills, selection and authorities needed to bring that consistency to the business process being designed